Press Release Source: MISI Company on Thursday September 8, 2011, 1:41 pm EDT PHILADELPHIA?(BUSINESS WIRE)? MISI?s Experience Design (XD) team will be co-leading the in-conference workshop on change management that will open CBI?s Life Sciences Commercial IT Summit on Cloud and Mobile Initiatives, September 15-16, 2011 in Philadelphia, PA. the workshop ? Change Management: Prepare Internal Teams for Implementation of new Tools and Platforms ? will be co-led by Ray Milora, Director Customer Experience, Core Business Services for the global pharmaceutical company GlaxoSmithKline and MISI XD Account Director Lisa Woodley.
Milora was on the GSK leadership team that oversaw the largest implementation at the time of Microsoft?s cloud computing solution, MS Office 365. He will speak to GSK?s experience. ?Technology solutions based on firm understanding of customers? needs and desires solve problems,? he says, ?and in the end have little to do with the technology used to do so.?
Woodley was part of the MISI team that performed research to provide a global, cross-functional snapshot of GSK?s employee population. MISI?s overview became a source of strategic guidance throughout the migration to MS Office 365, particularly with regard to communication and training initiatives. ?On paper, streamlining IT, simplifying back end systems, migrating to the cloud can provide significant cost-savings,? Woodley notes, ?but these initiatives don?t deliver true strategic value unless they are centered around enabling employees to share information, collaborate more effectively, and work faster-better-smarter to deliver on their piece of the business value chain.?
the workshop will include a series of interactive group exercises moderated by a team of MISI?s experience designers that includes Woodley, Account Director Jerilyn MacLaren-Hall, and Experience Architect Liana Dragoman. the group breakouts will explore three major themes: Influencing Perceptions, Effective Training and Employee Interaction, and Managing Cultural Change. Activities will give attendees firsthand exposure to the work that should be done with employees in anticipation of and following large IT projects to ensure an organization realizes the desired results of the implementation.
Keane, also an NTT Data company, will be joining MISI in their conference booth to represent the technology side of cloud and mobile solutions. Keane offers best-of-breed cloud computing and data center hosting solutions on private, public, and hybrid cloud platforms with specific expertise in the Life Sciences. Keane?s portfolio also includes Keane Optimum Mobile, a cloud-based solution that enables customers to access patient data from their facility?s suite of Keane Optimum applications and exchange data with a variety of community healthcare facilities, health information exchanges (HIEs), and other sites using secure Web technology.
more information on the CBI conference and the joint MISI/GSK workshop can be found at: cbinet.com/conference/workshop/11042/pc11087
About MISI
MISI Company, Ltd., an NTT DATA Group company, provides experience design consulting services and technical staffing to a diverse client base on a global level. MISI was founded in 1978 and became a wholly-owned subsidiary of NTT DATA Corporation in 1992. MISI?s services are delivered to Fortune 500 and mid-market clients from its offices in new York, new Jersey, Pennsylvania, Massachusetts, California and Canada. With its teams of staffing and experience design professionals, featuring technology and industry thought leaders, MISI has developed a strong reputation for providing both exceptional quality and excellent value. misicompany.com
About Keane
Keane, an NTT DATA Company, is an IT services firm headquartered in the U.S. with more than 12,500 professionals worldwide. For 45 years, Keane has been an Application Services specialist with distinguished project management credentials. Today, Keane offers a flagship suite of Application Services, as well as Infrastructure and Business Process Outsourcing solutions delivered through onsite, nearshore, and offshore resources. keane.com/
About NTT DATA CORPORATION
NTT DATA is a quoted subsidiary of Nippon Telegraph and Telephone Corporation (?NTT?). It offers a broad range of IT services including consulting, systems integration and IT outsourcing. NTT DATA recorded total revenues of approx. JPY 1.1 trillion for the year ended March 31, 2010, and has more than 50,594 employees as of Dec 31th. NTT DATA has taken various steps to develop its business on a global scale. (nttdata.com/index.html)
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